1/19/2007

Blogger Relations as an extension of PR

It had to happen. PR blog The World’s Leading reports that Prompt Communications has launched a Blogger Relations practice, alongside its traditional PR activities. I doubt they’ll be the last.

Blogging is causing headaches in the worlds of PR and AR, not necessarily because they threaten the status quo, but because neither knows how to handle them. In many ways, blogging just highlights the debate between PR and specialist AR functions. There are important and fundamental differences between PR and AR. Now Blogger Relations (BR?!) seems to create another set of tensions. Some bloggers are analysts, some are journalists, some are, well, just folk.

There are a couple of ways BR may evolve.

We may see the emergence of what ARmageddon called Influencer Relations (InfR), where all influencers are managed under a cohesive programme. BR just becomes subsumed into InfR.

My main problem with the idea of InfR is that it stops at “relations”. I prefer the holistic concept of Influencer Marketing, because it makes tangible acknowledge of, and contribution to, the bottom line. AR and PR have always struggled to measure their value in hard cash.

The other evolution path for BR is for us to realise that blogging is just a medium. True, the medium allows huge reach for previously unknown people, but same applied to ecommerce web sites 10 years ago. In our categorisation of influencer types we use the term “blogger” only in rare cases and as a last resort. Charlene Li blogs, but she’s a Forrester analyst. Seth Godin blogs, but he’s an author and speaker. Heather Green blogs, but she’s a journalist. And so on.

One final thing: on-line dialogue, including blogging, accounts for only 6% of communication. Face-to-face accounts for 77%. So before we swoon over the power of blogs, shouldn’t we be setting up practices that deal with Face-to-Face Relations?

I know some people that would benefit from such knowledge ;-)

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