10/18/2007

Daft question #2 – Can we mail our influencers?

One of the things Influencer50 does for clients when researching their influencers is provide contact details of the top 50. It’s so that the client, or us if commissioned, can develop an outreach program. It’s difficult information to collect as some influencers are much more protective about their direct contact information - switchboard numbers are insufficient.

I was bemused one day by a client’s question that asked “do we own the list of contact details?” What do you mean “own the list”? I was flummoxed. Then the penny dropped – the client was thinking direct mail.

These influencers are the top 50 most important people in influencing your target market. And you want to send them direct mail – oh boy.

Outreach to influencers is like buying a birthday present for a spouse:

  • It’s got to be wrapped up nicely, showing obvious care and attention.
  • It’s got to be personalised, and suited for the specific needs/wants of the recipient. How would your spouse feel if you gave everyone the same present?
  • It’s got to be planned and delivered on time – too early and it’s suspicious, too late and you’re dead meat.
Most importantly, you’ve got to know the recipient well. Now, most of us can’t hope to know our influencers as well as we know our spouses. But you should do your research to have some idea of what is important to each influencer. The last thing to do is to treat influencers as you do everyone else.

And don’t ever, ever take them for granted…

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